RSI Corporate - Licensing

Why We Must Embrace Benevolent Friction in Education Technology

Ed Surge – Jessie Woolley-Wilson

“Benevolent friction—the concept of being soft on people but hard on ideas—is an approach to constructive engagement and innovation that I’ve long embraced and brought to DreamBox Learning over seven years ago. We find that benevolent friction is a catalyst for thoughtful and candid dialogue that leads to creative ideation. It’s in our DNA and has made us stronger as individual contributors, team members, and devoted shepherds of our customers’ experiences.”(more)

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