BBC News – Sean Coughlan
“”Soft skills” need to be taken much more seriously as factors for business success, says a campaign by employers. These are skills such as communication, initiative, interacting with customers and team working. Research commissioned by the campaign suggests such skills are worth £88bn to the UK economy…Neil Carberry, the CBI’s director for employment and skills, said: “Business is clear that developing the right attitudes and attributes in people – such as resilience, respect, enthusiasm and creativity – is just as important as academic or technical skills.””(more)