The Christian Science Monitor – Adriana Gomez Licon, Rebecca Boone, and Michael Kunzelman
“As millions of American students start the school year with online classes at home because of the coronavirus, they are running into technical glitches and other difficulties that have thrust many a harried parent into the role of teacher’s aide and tech support person. A ransomware attack forced schools in Hartford, Connecticut, to postpone the start of online and in-person classes this week. Seattle’s system crashed last week, and a Zoom outage caused it to shut down for more than two hours in August. An online learning program used in Alabama and other places recently crashed. North Carolina’s platform went down on the first day of classes last month.” (more)